Making your Lilly Plan Portal more secure
If you no longer work at Lilly and are registered to the Lilly Plan Portal, when you next go to use it, you may notice a slight change to the login process.
We’re committed to safeguarding your personal information and ensuring the highest level of security, so we’ve implemented Multi-Factor Authentication (MFA) on the Portal. This means that accessing your pension account will require an additional layer of verification to protect your sensitive data from unauthorised access.
What is MFA?
MFA is a security system that requires more than one method of authentication to verify a user's identity. This typically includes something you know (your password) and something you have (a verification code). For our Portal, after you enter your password, you will receive a unique verification code sent to your registered email address. You will need to input this code to gain access to your account.
If you still work at Lilly, you can still access the Portal the same way, through single sign-on (SSO)
Why is MFA Important?
- Enhanced Security: Passwords alone are typically not enough to secure your online accounts. They can be stolen, guessed, or compromised. MFA adds an extra layer of protection, significantly reducing the risk of unauthorised access.
- Protection Against Phishing: Even if a malicious actor manages to obtain your password through phishing or other means, they would still need the verification code sent to your email, which they would not have access to.
- Safeguarding Personal Information: Your pension account contains sensitive information, including personal details and financial data. MFA ensures that this information is protected, giving you peace of mind.
- Preventing Fraud: MFA helps prevent fraudulent activities by ensuring that only you can access your account, even if someone else knows your password.
Need further assistance?
If you’re struggling to access the Portal, or have any further questions, please contact a member of the team using the contact details, here.