Gallagher’s email address has changed
Following adoption of the Gallagher brand in 2024, the Plan Administrator’s email address has now been updated to elililly@ajg.com. From now on, please use this email address for queries about your Lilly Plan pension.
Gallagher’s dedicated team remains the same and is ready to help if you need anything. If you’ve used Elililly@buck.com to contact Gallagher recently, your query will still be picked up. The old email address will stay open for the rest of 2025 to make sure nothing is missed.
Manage your pension online
Don’t forget to visit the Lilly Plan Portal to see the latest information about your benefits. You can do this by selecting Pension Portal on the site's homepage. It’s the easiest and most secure way to manage your pension online.
You can also access the Portal on the go by downloading the ‘Gallagher Guide’ app from the Apple or Google Play store.
How to register
If you haven’t registered, watch our ‘How to register to the Portal’ video. You’ll need your National Insurance number and a personal email address to register.
About Gallagher
Gallagher is a global leader in insurance, risk management and consulting services with over 52,000 employees across 300 offices worldwide. Following the acquisition of Buck in 2023, it is now one of the UK’s largest pension administrators.
You can find out more about Gallagher at ajg.com